Q: What are the system requirements of your product and what browsers does it support?
A: Intertech Converter works on Windows 95, 98, ME, NT4, 2000 , XP and Vista.

Q: I have some concern to fill my credit card information online, can I order otherway?
A: Yes. Available ordering options include: by Credit Card, by Postal Mail, by Phone, by Purchase Order. Just click the Buy Now! link, select the ordering option and follow the instructions.

Q: How will I receive the product?
A: Immediately after purchasing you will receive a private download link for the full version.


Q: Do you provide free technical support to your product?
A: Yes, we provide free technical support to our users and we will respond all technical support email in 4working hours.

Q: Can I store converted files on my computer?
A: Yes. Open the software and before you start the conversions, click "Select Output Folder." Choose the folder you want the files stored in. Click "Convert." The files will be saved in the folder you chose.

Q: What's the difference between the free trial and the real version?
A: All of the features are the same - but the free trial only converts part of your chosen video file.

Q: My computer crashed! What happened to the Converter?
A: You can send us an email and we'll be happy to send you another copy of the Converter.

Have some other questions?
Please contact us at support@itvideoconverter.com